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Cookie policy

What are cookies?

A cookie is a small text file that is placed by a website server in your computer’s browser or on your mobile device when you visit the website. The cookie contains a unique code that enables your browser to be recognised while you are visiting the website (a so-called ‘session’ cookie) or during subsequent, repeated visits (a so-called ‘permanent’ cookie). Cookies can be installed by the server of the website you are visiting or by partners with whom that website cooperates. A website’s server can only read the cookies that it has placed itself; it has no access to any other information in your computer or mobile device. Cookies are stored on your computer or mobile device in your browser’s folder. The content of a cookie usually consists of the name of the server that has installed the cookie, an expiry date and a unique number code.

Cookies generally make the interaction between the visitor and the website easier and faster, and help the visitor to navigate between the various sections of a website. Cookies can also be used to make the content of a website or the publicity on a website more relevant for the visitor and to adapt it to the visitor’s personal tastes and needs.

Use of cookies

We use different kinds of cookies on this website.

1. Necessary cookies

These cookies are essential for visiting our websites and using certain components of them. For example, these cookies enable you to navigate between the various sections of the websites, to fill in forms, put in orders and to update the content of your shopping cart. When you want to log in with your personal account, cookies are necessary for checking your identity securely before we grant access to your personal information. If you reject these cookies, some parts of the website might not work, or not at their best.

2. Functional cookies

Functional cookies are cookies that facilitate the functioning of our websites and make them more pleasant for the visitor, and ensure that your visits to them are more personalised. For example, these are cookies that remember your language preference and your customer segment, as well as the cookie that remembers whether you have already been asked to take part in a survey, so that we don’t keep sending you the same questionnaire.

3. Performance cookies

We use performance cookies to collect information about the use that visitors make of our websites, the intention being to improve the content of our websites, to adapt them more to the wishes of visitors and to make our websites more user-friendly. Thus, for example, there is a cookie that helps to count the number of once-only visitors and a cookie that keeps a tally of which pages are the most popular.